Can I use my own music?
Yes, you can on the all packages apart from the basic package. If you choose the basic package then the music will be chose for you based on the mood you request for the video. If you choose your own music, you will need to make sure you have enough photos to last the length of the song.
How long will it take to produce the video?
Please allow 7 – 10 days. If you are requesting dvds to be sent in the post , then please allow extra time for this.
Do you do rush orders?
Yes. Rush orders are charged at a 20% premium.
Can I send you actual printed photographs?
Yes, but only with the premiere package. We can scan up to 120 photos and if you are using this service then please ensure that you send any photos by recorded or special delivery.
Can I include video clips?
Yes. They are included in any package.
Can I get a dvd copy of video?
Yes. With all packages except the basic.
Can I see a preview of the show?
Yes. We will email you a copy for your approval. The amount of previews you are allowed depends on the package you choose.
How do I get the digital images to you?
You can email the, upload them to dropbox or post a dvd or a flash drive to us.
Do I need to put my photos in order?
If you want to tell a particular story, then we would strongly suggest that you put your photos in the order that you wish them to appear on the video. If you have not ordered your photos, then we will decide on the order for you.